FAQs
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Do you accept Afterpay?
Yes. Where Afterpay is available at checkout, you can split your purchase into 4 interest-free instalments over 6 weeks. Simply select Afterpay as your payment method at checkout. Late fees and eligibility criteria may apply.
Is SUBSUB a diving or scuba device?
It's a full-face surface snorkelling mask, not a scuba device — but you're not stuck on top. You breathe ambient air through the dry-top snorkel while you float, and the moment you dive under the dual dry-top valves seal automatically, so no water floods the mask. The catch: SUBSUB doesn't supply air, so every dive below the surface is a short breath-hold dip. Perfect for ducking down to see marine life up close — but never use it for deep diving, free-diving or staying underwater, and always return to the surface to breathe.
Can I use SUBSUB underwater?
Yes — for short breath-hold dips. The dual dry-top valves seal automatically the moment you dive under, so no water gets into the mask or tubes, and they reopen the instant you surface. Just remember SUBSUB doesn't supply air: every dive below the surface is breath-hold only, ideal for ducking down to see marine life up close — but not for deep diving, free-diving or staying underwater. See our Safety page for full guidance.
How does the SUBSUB mask work?
The full-face design lets you breathe naturally through your nose and mouth while you look down at the water. A dry-top snorkel helps keep water out at the surface, and the panoramic lens gives you a wide, clear field of view.
How safe is the SUBSUB mask?
SUBSUB is designed for relaxed snorkeling at the surface, but as with all water activities there are inherent risks. Always snorkel within your swimming ability, never snorkel alone, check local conditions and take regular breaks. Please read our Safety page before use.
Does the mask fog up?
The full-face design helps reduce fogging thanks to its separated breathing channels. For best results, rinse the lens before use and avoid touching the inside of the visor.
Can I attach a GoPro or action camera?
Yes. SUBSUB masks feature an integrated mount on top, so you can attach a compatible action camera and film your snorkeling hands-free.
Do you offer a warranty?
Yes — we offer a 12 month warranty on all SUBSUB equipment. If you have any issue, contact our support team at subsubshopeurope@gmail.com.
What size should I choose, and who can use it?
Choose your size using the fit guidance on the product page for a comfortable, leak-free seal. SUBSUB is intended for confident swimmers; children must be supervised by an adult at all times.
How do I care for my mask?
After each use, rinse the mask and snorkel with clean fresh water, shake off the excess and let it air-dry away from direct sunlight. Store it in a cool, dry place out of prolonged sun exposure.